Switching your Utilities a beginners guide
Compare and switch your gas and electricity
It's easy to switch supplier with a price comparison site such as Uswitch – They will take you through the options, show you the best deals for saving on gas and electricity prices and do all the paperwork for you. All you have to do is follow a few simple steps.
uSwitch compares prices for gas and electricity - you can switch one or both of your suppliers wish us, and we can help you find the best deal if you only have electricity.
They wont be able to provide comparisons for people with homes powered by oil/LPG systems.
What you'll need to have ready
(Having your latest bill will allow you to give them the most accurate information about your energy usage, but don't worry if you don't have one handy - they can work out your usage by asking you a few extra questions.).
|
|
 |
Step 1: your postcode
Tell uSwitch or comparison site your postcode. Gas and electricity prices will change depending on where you live.
Step 2: tell them about your current suppliers and energy use
To help them compare prices for you, answer a few quick questions about who supplies your energy currently and how much you use or pay. This should takes about 5 minutes.
They can work out your energy bill with the usage details you provide, as we hold pricing information for every plan on the market.
Step 3: tell them what you want
Tell them how you want to pay and what type of energy plan you're looking for. This will help them find the right plans for you.
Step 4: see a list of suppliers and pick a plan.
Based on the information you've given them, they will then show you a list of all suppliers and the savings you can make. You can also see customer satisfaction ratings for each supplier.
Once you've read the details, you can pick the best plan for you.
Step 5: help them help you switch supplier
Give them a few details including your name and address, and we'll guide you through the online application . This takes about 5 minutes.
You then confirm your switch.
They will then send your application to your new energy supplier who will let your old supplier know you're switching and set up your new account.
You'll then need to:
-
pay your final bill to your old supplier
-
cancel any direct debits to your old supplier (make sure you've paid your last bill first).
-
Take a final meter reading to give to your old and new suppliers.
And that's it - you're done.
What happens afterwards?
What can you expect after you switch supplier? Here are a few common questions answered.
Will my energy supply be interrupted when I switch supplier?
No. You'll still be receiving your energy through the same pipes and cables so there won't be any an interruption to your supply, or any need to dig up the road. Only the company that bills you will change.
Am I with my new supplier as soon as I confirm my switch?
No. The whole process takes between 4 and 6 weeks. Your new energy supplier will contact your old supplier and agree a switch over date which they will let you know about. If you've switched gas and electricity, the dates may be different for each.
Will I hear from my new energy supplier?
You'll receive a welcome pack and letter from your new supplier. This will outline what you've agreed to.
Will I be billed twice?
No. The companies agree a switch over date , so provided you've cancelled your direct debit, you will not be billed twice.
What if I change my mind?
You have a cooling off period of 14 days. If you decide that you no longer want to switch your supplier, just contact your new supplier and let them know.
Can I switch suppliers again?
You can switch suppliers every 28 days if you want to, but be careful to check for cancellation charges.
|
